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Terms of Service

  1. Introduction

    Welcome to Shield SMTP. By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our services.

  2. Services Provided

    Shield SMTP provides email delivery services, including outgoing email relays, email security features, and analytics. These services are intended to help businesses and individuals send transactional and marketing emails reliably.

  3. Account Registration & Responsibilities

    • To use our services, you must create an account and provide accurate information.
    • You are responsible for maintaining the confidentiality of your account credentials.
    • You agree not to use Shield SMTP for sending spam, phishing emails, or any other malicious content.
    • Shield SMTP reserves the right to suspend or terminate accounts that violate these terms.

  4. Acceptable Use Policy

    • You must comply with all applicable laws and regulations regarding email communication.
    • Shield SMTP strictly prohibits sending unsolicited bulk emails (spam) or fraudulent emails.
    • Any abuse or violation of our policies may result in suspension or termination of services.

  5. Payment & Billing

    • Some Shield SMTP services require payment. Pricing details are available on our website.
    • Payments must be made on time to continue using paid features.
    • Shield SMTP reserves the right to update pricing with prior notice.

  6. Service Availability & Limitations

    • Shield SMTP aims to provide high availability but does not guarantee uninterrupted service.
    • We are not responsible for service failures caused by third-party providers, cyber-attacks, or unforeseen circumstances.
    • Maintenance and upgrades may occasionally result in temporary service interruptions.

  7. Data Privacy & Security

    • Shield SMTP respects your privacy and follows industry-standard security measures.
    • We do not sell or share customer data with third parties except as required by law.
    • Our Privacy Policy outlines how we handle and protect your data.

  8. Termination & Suspension

    • Shield SMTP reserves the right to suspend or terminate accounts that violate these terms.
    • Users may terminate their accounts at any time, but no refunds will be issued for unused services.
    • If services are terminated due to a violation, the user will be responsible for any outstanding charges.

  9. Limitation of Liability

    • Shield SMTP is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
    • We do not guarantee email delivery, as it depends on third-party email providers and recipient servers.

  10. Modifications to Terms

    • Shield SMTP reserves the right to update these Terms at any time.
    • Continued use of our services after modifications implies acceptance of the updated Terms.

  11. Governing Law

    • These Terms shall be governed by the laws of this country.
    • Any disputes will be resolved through arbitration or in the appropriate courts within our jurisdiction.

  12. Contact Information

    For questions or concerns regarding these Terms, please contact us at support@shieldsmtp.com. By using Shield SMTP, you acknowledge that you have read, understood, and agreed to these Terms of Service.